Transfer Terms

TRANSFER CONDITIONS

1. These terms and conditions are subject to change from time to time, but cover all our services offered directly or indirectly (through distributors) over the internet, e-mail or telephone. By entering, browsing and using our website and/or making a reservation, you acknowledge and confirm that you have read, understood and accepted the following terms and conditions (including the confidentiality agreement).

 

1. All prices on the Usetransfer.com website are displayed inclusive of VAT and all other taxes (subject to changes in such taxes), unless otherwise stated on our website or in the confirmation e-mail.
    
2. Usetransfer.com enforces high ethical standards and respects your privacy. We do not disclose your name, e-mail address and credit card information required to complete your reservation to third parties without your consent. However, your personal information (within and outside the European Union) to our subsidiary (group) companies, our employees and employees of our subsidiary (group) companies, who have access to this information subject to our permission and who need to know or be able to access this information in order to perform our service (customer service and internal We reserve the right to disclose (including audit/compliance) investigation) to our reputable agents and representatives for your benefit. Check out our privacy policy for detailed information.

 

1. In the event that we are unable to fully fulfill our responsibilities regarding our services, we will be liable for any direct damages incurred, incurred or incurred by you, for a total amount equal to the total amount of your reservation (whether it is one or a series of related events) as indicated in the email message sent for confirmation.
    
2. Complaints and refund requests must be sent  to [email protected] by email up to 14 days after the transfer date.

 

1. In order for your transfers to take place smoothly, it must be notified at least 12 hours in advance and a written confirmation e-mail must be received, otherwise you can request confirmation by phone.

 

1. You can change or cancel your reservation through the system until 24 hours before your reservation takes place. You must inform our operations department by e-mail or telephone for the cancellation or change of your reservations that are less than 24 hours old.

 

1. There is no penalty for cancellations made up to 24 hours before the transfer takes place. 100% of the amount of the reservation canceled less than 24 hours before is applied as a penalty.

 

1. All usetransfer.com vehicles have compulsory accident and seat insurance.

 

1. It is the customer's responsibility to load and receive the luggage from the vehicle completely and completely at the beginning and end of the transfer.

 

1. It is the customer's responsibility to inform the destination or meeting place completely and completely at the time of reservation.

 

1. It is the customer's responsibility to provide the full and complete telephone number during the reservation in order to avoid any problems at the reception or pick-up time, otherwise,hoteltransferi.com cannot be held responsible for any problems that may arise.

 

1. Usetransfer.com has the right not to transport passengers who are under the influence of alcohol or drugs or who endanger the safety of the driver and vehicle.

 

1. No smoking on Usetransfer.com vehicles.